VertiGrav Support
Quick answers for your next dive. Connected features depend on your Apple account and network availability.
How do I control the core?
Choose Drag to move the Verti Core left and right with your finger, or Tap to hold the left or right side of the screen. You can change the control mode and drag sensitivity in Settings.
What is the Daily Run?
Everyone gets the same procedurally generated shaft for each UTC day, with the same rules. Your best run for that day is saved locally.
How do I use power-ups?
Collect power-ups during a run, or select available boosts before you start. Shield, Slow Time, Phase, Magnet, Score Boost, Gravity Break and Blast have different effects. Daily Run uses its own fixed rules.
Can I restore my progress?
Progress is saved on your device and can sync through iCloud when you use the same Apple Account on both devices. If you are offline or not signed in, progress stays local. Removing the app may remove progress that has not synced.
How do I use Game Center?
Sign in to Game Center in iOS Settings to use leaderboards and achievements. If they do not appear, check your connection and Apple Account, then reopen VertiGrav.
How do ads and daily rewards work?
Rewarded videos are optional. A reward is granted only after a video finishes and the ad provider confirms it. An interstitial may appear between some runs; gameplay is not interrupted. If an ad is unavailable or consent is declined, you can keep playing.
Can I recover a lost reward streak?
When offered in the Daily Reward screen, a rewarded video can restore a streak. The offer depends on ad availability and the game's eligibility rules.
The game is slow or unresponsive
Close other demanding apps, restart VertiGrav and check Settings for reduced motion and audio options. If a problem persists, include your iPhone model, iOS version and a brief description when contacting us.
Contact
Email support@kiclagames.com. For data handling, see the VertiGrav Privacy Policy.